Case studies
Work
Eight projects, told straight — what the problem actually was, what I built, and how I knew it worked. Several were at Rippling and Crimson; the rest are mine end to end.
Five Countries, One Payroll System
Implementing global payroll at Crimson Education.
3,000 Records, Zero Guesswork
An HRIS migration done audit-first.
The Ops Team’s AI Layer
Production AI skills for contracts and audits.
Training a Global EOR Support Org
Certification curriculum and QA systems at Rippling.
Every Way Payroll Breaks
The desk people reach when payroll breaks — and turning the recurring fires into patterns.
Writing It Down Once
Turning resolved tickets into SOPs, macros, and a knowledge base the whole team could use.
Automating My Own Job
Using AI and light automation to take the repetitive part of payroll support off the desk — where the AI-ops habit started.
Side Builds
Real websites for real organisations, built and operated end to end.